Knowing how to call triple zero (000) in an emergency can be the difference between life and death.
The 000 service is the quickest way to get the right emergency service to help you.
It should be used to contact Police, Fire or Ambulance services in life threatening or emergency situations.
You will not be charged for calling Triple Zero (000). These calls are free from any kind of phone.
When to call Triple Zero
- Is someone seriously injured or in need of urgent medical help?
- Is your life or property being threatened?
- Have you just witnessed a serious accident or crime?
If you answered YES to any of the above call 000.
When you call Triple Zero
- Do you want Police, Fire or Ambulance?
- Stay calm, don't shout, speak slowly and clearly
- Explain the situation/emergency
- Tell us exactly where to come
- Give an address if you don’t know your exact location is there a visual landmark or unusual sound you can tell us about nearby so we can find you?
For non-life-threatening situations
If you aren’t in immediate danger, but you have experienced a non-life-threatening crime, such as theft (robbery) from your home or car, call the Police Assistance Line on 131 444.
