Trusted to safeguard the irreplaceable.

By providing education, training, and resources, we will prepare individuals and the community to be safer and more prepared to face anything.

Fostering a sense of ownership, motivation and job satisfaction among our staff, leading to enhanced performance, innovation and a higher level of fulfilment.

Fostering a supportive and inclusive environment, enabling personal and professional growth, and promoting work-life balance, we aim to enhance the overall wellbeing and satisfaction of our staff.

Our proactive approach enables us to implement preventative measures, develop robust contingency plans, and offer targeted resources to support and enhance the resilience and wellbeing of our community.

Arriving at incidents as quickly as possible, to keep our community safe and reduce public disruption.

Our operating model provides a clear and collaborative organisational structure. We contribute to a unified emergency services sector. We are connected to our community, delivering impact through education partnerships and prevention awareness programs

Our infrastructure footprint meets the evolving needs of the community. We are seen as an employer of choice through inclusive and industry leading recruitment strategies.

We are a nimble workforce which is deeply connected to all segments of our diverse community.

We utilise and consider emerging technology to enhance our capabilities. We deliver an industry best practice service and are seen as a sector innovator.

We have defined success measures which demonstrate to our community, stakeholders and corporate partners how we are delivering on public value and impact