Our Purpose
Trust
Trusted to safeguard the irreplaceable.
Empower our Community
By providing education, training, and resources, we will prepare individuals and the community to be safer and more prepared to face anything.
Empower our People
Fostering a sense of ownership, motivation and job satisfaction among our staff, leading to enhanced performance, innovation, and a higher level of fulfilment.
Enrich our People
Fostering a supportive and inclusive environment, enabling personal and professional growth, and promoting work-life balance, we aim to enhance the overall wellbeing and satisfaction of our staff.
Enrich our Community
Our proactive approach enables us to implement preventive measures, develop robust contingency plans, and offer targeted resources to support and enhance the resilience and wellbeing of our community.
Our Mission
Building a world-class fire and rescue service. We strive to be:
Responsive
Arriving at incidents as quickly as possible, to keep our community safe and reduce public disruption.
Collaborative
Our operating model provides a clear and collaborative organisational structure. We contribute to a unified emergency services sector. We are connected to our community, delivering impact through education partnerships and prevention awareness programs.
Modern
Our infrastructure footprint meets the evolving needs of the community. We are seen as an employer of choice through inclusive and industry leading recruitment strategies.
Agile
We are a nimble workforce which is deeply connected to all segments of our diverse community.
Innovative
We utilise and consider emerging technology to enhance our capabilities. We deliver an industry best practice service and are seen as a sector innovator.
Accountable
We have defined success measures which demonstrate to our community, stakeholders and corporate partners how we are delivering on public value and impact.