The South Australian Metropolitan Fire Service (MFS) operates an emergency service 24 hours a day, every day of the year.

In an Emergency phone 000

General enquiries

For general enquiries, please contact us using the details provided below.

Office hours are 8:30am – 4pm, Monday – Friday, excluding public holidays.

General Enquiries:08 8204 3600
Country Callers (toll free number)1300 737 637

Adelaide Station:

99 Wakefield Street,
Adelaide SA 5000

Postal Address:

GPO Box 98
Adelaide SA 5000

Contact us by email:


To provide the MFS with your valuable feedback please visit our Feedback page.

Bushfire Information

For bushfire information call the Bushfire Information Hotline on 1800 362 361

or visit the CFS website

The National Relay Service (NRS) App

If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you.

The National Relay Service has developed an app allowing NRS users mobile access to a range of NRS services. For more information on the app please visit our Apps for Downloading page.

From 20 April 2021, users of the NRS will need to register to continuing using the NRS.  Register here.

Numbers for NRS Users

NRS Chat

All calls:

Emergency calls and click the Emergency Services button

SMS Relay

All calls: 0423 677 767

Emergency calls

0423 677 767 and ask for Triple Zero (000)

Video Relay

All calls: open Skype and contact NRS VIDEO RELAY SERVICE

Emergency calls

open Skype, contact NRS VIDEO RELAY SERVICE and ask for Triple Zero (000)

NRS Captions

All calls:

Emergency calls and ask for Triple Zero (000)

Voice Relay

Standard and overseas calls: 1300 555 727

1800 calls: 1800 555 727

Emergency calls

1800 555 727 and ask for Triple Zero (000)

TTY (Speak and Read, Type and Read and Type and Listen)

Standard and overseas calls: 133 677

1800 calls: 1800 555 677

Emergency calls


More information on NRS