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Contact Us

The South Australian Metropolitan Fire Service (MFS) operates 24 hours a day, every day of the year.

Adelaide Station:
99 Wakefield Street
Adelaide SA 5000

Postal Address:
GPO Box 98
Adelaide SA 5001

 

In an Emergency phone 000

   
General enquiries during business hours     8204 3600
Country callers (toll free)              1300 737 637
General facsimile 8204 3675
   
Contact us by email:  
General Enquiries
Recruitment Enquiry - Part-time Retained
Recruitment Enquiry - Full-time
Home Fire Safety Information Enquiry
Commercial Fire Safety Information Enquiry
Website Feedback


Bushfire Information Hotline:

1300 362 361

 
 
 

Are you deaf, hard of hearing 
or speech impaired?

Clicking this image will take you to the home page of the National Relay Service. This will open in a new tab or window.

Emergency Response

If you are deaf, hard of hearing or speech impaired, you can use the National Relay Service to make an emergency call to police, fire or ambulance:

http://relayservice.gov.au/making-a-call/emergency-calls/

The National Relay Service App

The National Relay Service has developed an app allowing NRS users mobile access to a range of NRS services. For more information on the app please click here

Non-Emergency Calls

"If you are deaf, hard of hearing or speech impaired, you can use the National Relay Service to make non-emergency calls to South Australian emergency services information numbers:

  • TTY users, dial 133 677 and then ask for the emergency services information number that you need. For example, you could ask for the General enquiries number 8204 3600.
  • Speak and Listen users dial 1300 555 727 and then ask for the emergency services information number that you need.
  • Internet Relay users visit the following link https://www.iprelay.com.au/call/index.aspx and then type in the emergency services information number that you need.
  • Video Relay Users****, choose the nrs.videorelay contact on Skype that is online and available. Then ask for the emergency services information number that you need.
  • If you prefer to use SMS relay, send an SMS to the NRS on 0423 677 767. In this SMS, include the emergency services information number that you need and a short message for the emergency services contact.

***** From the first Sunday in April to the first Sunday in October video relay is only available 6:30am to 5:30pm Monday to Friday in South Australia except for national public holidays.

From the first Sunday in October to first Sunday in April video relay is only available 7:30am to 6:00pm Monday to Friday in South Australia except for national public holidays.

Download the brochure for deaf, hard of hearing or speech impaired here:

2013 National Relay Service Brochure Image